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March 23, 2007

Dave: The Deadline

“Help Desk.” The voice sounded dead on the line.

“My computer’s all messed up,” Bob shouted. “I need someone here, right away.”

“I’ve opened a ticket. Someone will be by before lunch.”

“I need someone here now – this spreadsheet’s got to go out by 9. Without that bottom line, I’m dead.”

“What's the problem?”

“I don’t know – if I knew, I’d be in IT, wouldn’t I? Look, the computer has rebooted itself three times today, and now the monitor’s not showing anything. I –”

The line went dead. The wall clock ticked to 9 and stopped.

Bob was out of time.

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